Terms & Conditions

1. Booking and Payment

• Bookings are confirmed via WhatsApp message only. No online payment is required to secure a slot.
• Full payment is due on arrival at Lahbab desert, prior to commencing the tour. We accept cash (AED) and major credit/debit cards.
• Prices are as listed on our website at the time of booking and confirmed in your WhatsApp booking message.
• Group discounts (5–9 people: 10% off; 10+ people: 15% off) apply to 1-hour pickup tours only and must be confirmed at time of booking.

2. Cancellation and Rescheduling

• Cancellations are free of charge. Since no deposit is taken, there is no penalty for cancelling.
• To cancel or reschedule, send a WhatsApp message at least 2 hours before your session start time.
• Rescheduling is subject to slot availability at the time of the request.
• We reserve the right to cancel or reschedule any session due to adverse weather, unsafe desert conditions, or circumstances beyond our control. In such cases, you will be offered a full refund or a rescheduled session at no extra charge.

3. Age and Eligibility Requirements

• Minimum age for solo riding is 10 years.
• Riders aged 10–15 must be accompanied by a parent or legal guardian who is present at the camp throughout the session.
• Children under 10 may participate as passengers on a 2-seater quad bike with an adult driver.
• No driving licence is required. Rides take place on private desert land.
• We reserve the right to refuse participation to any person who appears to be under the influence of alcohol or drugs.

4. Health and Fitness

• Participants must be in reasonable physical health. If you have a pre-existing medical condition (heart condition, epilepsy, back or neck injuries, pregnancy, or similar), please consult your physician before booking and inform us at the time of booking.
• We reserve the right to refuse or suspend participation on safety grounds at any time.

5. Safety and Conduct

• All participants must attend the full safety briefing before riding. Refusing to attend the briefing will result in exclusion from the session without refund.
• Helmets and provided safety equipment must be worn at all times while riding.
• Riders must follow guide instructions at all times. Reckless riding, leaving the designated area, or endangering other participants will result in immediate termination of the session without refund.
• Loose clothing, open-toed shoes, or dangling accessories that could catch in the bike are not permitted.

6. Liability

• Quad biking is an adventure activity with inherent risks. By participating, you acknowledge and accept these risks.
• Quad Bike Desert Safari Dubai is not liable for injuries, losses, or damages arising from participation in any tour, except in cases of gross negligence by our staff.
• Personal travel insurance covering adventure activities is strongly recommended. Insurance is not included in any tour price.
• We are not responsible for personal belongings lost or damaged during tours.

7. Pickup Tours

• Pickup/drop-off is included from central Dubai hotels on a shared transfer basis. For Sharjah, Ajman, and Dubai outskirts, private transfer is available at additional cost — confirm at booking.
• Pickup times are estimates. Traffic conditions on the Dubai–Al Ain highway can vary. We recommend allowing a 30-minute buffer.
• If you miss your pickup due to late arrival at the agreed hotel location, no refund is provided. We will attempt to contact you before departing.

8. Intellectual Property

All content on this website — text, images, and design — is the property of Quad Bike Desert Safari Dubai. Reproduction without written permission is prohibited.

9. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Contact

For questions about these terms, contact us via WhatsApp at +971502562213 or email info@quadbikedesertsafaridubai.com.